Webinar: Outstanding Customer Service is Culture Thing
Webinar: Outstanding Customer Service is Culture Thing
Outstanding Customer Service is a Culture Thing
Original Airdate: August 24, 2023

Excellent customer service can be very difficult to find, even in the luxury sector. At a time when consumer expectations regarding service are higher than ever, why aren’t businesses stepping up and delivering? Mostly because delivering consistently good customer service requires more than basic training … you have to bake it into the culture. Join Andrea Hill for a discussion about the role that business culture plays in delivering exceptional customer experiences, and how you can build a culture like that for your business.

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